Contact Us

Frequently Asked Questions

Have a question about an item or your order? Our FAQs provides quick answers to common enquiries.

For our customers in the US please note your parcel will be rerouted from Australia Post to USPS once it arrives in America. Enter your tracking number from your shipping confirmation email into the USPS website if you would like to receive more detailed tracking and delivery information.

Virtual Showroom

The Alf the Label office is located in Western Australia and we offer virtual appointments on weekdays by request. Please contact us below to book an online tour.

Contact Us

If you were unable to find the information you were looking for in our Frequently Asked Questions please contact us via the form below or email us.

Please note, our office is based in Perth, Western Australia. Our team operate between 9am - 3pm on weekdays (GMT +8) and will endeavour to respond to your enquiry within 48 hours. 

Find us on Instagram @alf_thelabel, on Facebook, in our Facebook Community Group.